FAQ

FAQ2021-02-10T11:34:28+00:00
I am interested in the PD-Watch, how much does it cost?2021-02-10T11:49:37+00:00

To request a quote, you can fill out the form available at this link. The request is free and is in no way binding on the purchase. The answer is provided within a few days.

Please note that the PD-Watch is a medical device that can only be used by properly trained healthcare professionals.

If you are a patient or caregiver, we recommend that you speak to your doctor.

I configured the start of recording according to the “After pressing the button” mode. Where is the clock button located?2021-02-10T11:32:29+00:00

The button is located inside the wearable watch system and is not visible to the naked eye. The button is located in the center of the “watch” dial below the yellow writing indicating the serial number. On the surface of the dial, in correspondence with the button, a small raised point is perceptible to the touch. To start recording you must apply firm pressure on the button; at the time of recording, a single prolonged flashing of the green LED is visible on the registration system.

We remind you that pressing the button must be carried out before the registration system is worn on the patient’s wrist to avoid creating discomfort for the patient.

The recording is complete, how do I turn off the wearable recording system?2021-02-10T11:32:12+00:00

At the end of the registration, the recording system simply stops acquiring data and does not require any action on your part. In fact, the deactivation of the recording function is carried out automatically by the instrument based on the configuration you made before starting the recording.

How long does it take to upload the recorded data to the PD-Watch platform?2021-02-10T11:32:11+00:00

It depends on the upload speed of your internet connection. The 24 hour recording file is approximately 45 MB in size. If your upload speed is about 8 Mbps, it will take you just under 1 minute to finish uploading the file.

I have uploaded the recorded data to the processing platform. How soon will I receive the report?2021-02-10T11:32:11+00:00
If the file you uploaded to PD-Watch platform is compliant and refers to a 24-hour recording, you will receive your report in less than 2 minutes from the moment your report request is in the “In processing ” status. To monitor the status of your request you can consult the “Archive” page in your personal area of PD-Watch platform.
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